Job Description: We are looking for an enthusiastic Customer Support Associate to handle customer queries, resolve basic issues, and ensure positive customer experience. Freshers with strong communication skills and a willingness to learn are encouraged to apply.
👉Eligibility:
- Minimum 50% in 10th, 12th, and UG
- Any Degree accepted (Arts & Science only) [ BE/B.Tech/MCA not eligible for this role]
Joining Timeline: – January 2026
💰Salary: CTC 3.6 LPA, Internship/Training: 3 months, Stipend: 12,000 per month, 2-year Bond, 2 L penalty for early exit
👉Work Location: Vizag, Andhra Pradesh| Weekly 2 rotational days off | Rotational night shifts applicable
🎯Required Skills:
- Excellent verbal and written English.
- Strong listening and customer-handling skills.
- Ability to multitask and stay calm under pressure.
- Basic computer & internet knowledge.
- Positive, customer-first attitude.
✍️Work Responsibilities:
- 1. Customer Interaction
- Handle inbound/outbound calls, chats, and emails.
- Provide clear and accurate product/service information.
- Maintain polite, professional communication.
- 2. Issue Resolution
- Understand customer issues and offer quick solutions.
- Follow basic troubleshooting guidelines.
- Escalate complex cases appropriately.
- 3. Product & Process Knowledge
- Learn product features and service offerings.
- Stay updated on process changes.
- Use CRM tools to log and manage interactions.
- 4. Customer Experience
- Listen actively and respond with empathy.
- Personalize responses based on customer needs.
- Aim for first-contact resolution.
👉Interview Process:
- Stage 1: Online Assignment
- Stage 2: Just-A-Minute (JAM) Online
- Stage 3: Group Discussion (On Campus)
- Stage 4: Personal Interview (On Campus)
🎯How to Apply:
Interested and eligible candidates can Apply Online using the link below and the Application Process is completely Online and follow this steps.
- Fill Online Application Form : Visit the official website of Flipkart company page.
- Fill out your basic details & upload your Resume/ CV : upload your resume/cv & submit the application.
- Before submitting the Application, cross-checking the information yours provided.
- Resume Screening : The Recruitment Team will evaluate Applications based on skills, academics, and previous projects or work experience (if any).
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