Genpact Mega Online Interview From 25 July to 28 July 2025

Hello, friends. Genpact will conduct a virtual mega hiring drive from 11:30 a.m. to 2:00 p.m. This is a wonderful opportunity for those with up to seven years of professional experience to join a worldwide organization.

Table of Contents

Company	Genpact (Online Interview)
Role	HRO, customer service, content moderation
Qualification	Any graduate with a B.Sc., BHM, B.Com, B.Pharma, BFA, B.B.A./B.M.S., B.A., or B.Arch.
Location	Hyderabad, Ahmedabad, Gurgaon
Work Experience Employment opportunities	0-7 years

Responsibilities for customer service roles in Genpact

• Respond to client requests and concerns.
• Provide data-collecting support so that the end user can recover their account.
• Maintain a deep understanding of the client’s processes and policies.
• Replicate customer issues and escalate product bugs.
• Provide exceptional customer service to our clients.
• You should take responsibility for demonstrating critical thinking and analyzing skills.
• Responsible for demonstrating a proven work ethic, with the ability to operate successfully both individually and in the context of a wider collaborative setting.

Skills for customer service roles in Genpact

• Communicate and write clearly, politely, and professionally.
• Concentrate completely on the customer and understand their actual wants.
• Identify problems right away and come up with effective solutions.
• Maintain your composure, even when the customer is upset.
• Understand and empathize with the customer’s feelings.
• Understand your company’s products and services inside and out.
• Pay attention to minor details before they escalate into major issues.
• Collaborate effectively with your customer support peers. Change fast when tools, policies, or consumer needs change.

Candidates can join the meeting from the link given below for customer service roles in Hyderabad.

Role	Content moderation
Experience	fresher
Qualification	Any Graduate
Date & Time	25 July, 11.30 AM – 1.30 PM
Microsoft Teams meeting ID	MS Teams Meeting ID: 479 357 413 798 2 MS Teams meeting passcode: ow7pe9m6

Candidates can join the meeting from the link given below for customer service roles in Gurugram.

Role	OTC Collections
Experience	3–7 years
Qualification	Any Graduate
Date & Time	25 July, 11.30 AM – 1.00 PM
Microsoft Teams meeting ID	MS Teams Meeting ID: 498 306 874 907 8 MS Teams Passcode: Hk338TY7

Candidates can join the meeting from the link given below for customer service roles in Hyderabad.

Role	HRO
Experience	2–5 years
Qualification	B.Sc. in Any Specialization, BHM in Any Specialization, B.Com. in Any Specialization, B.Pharma. in Any Specialization, BFA in Any Specialization, B.B.A./B.M.S. in Any Specialization, B.A. in Any Specialization, B.Arch. in Any Specialization
Date & Time	25 July, 12.00 PM – 2.00 PM
Microsoft Teams meeting ID	Teams Meeting ID: 428 259 345 6818 Passcode: KM3PR6CX

Candidates can join the meeting from the link given below for customer service roles in Ahmedabad.

Role	Customer service
Experience	fresher
Qualification	Any Graduate
Date & Time	28 July, 12.00 PM – 1.00 PM
Microsoft Teams meeting ID	MS Teams Meeting ID: 411 444 183 761 7 MS Teams Passcode: eF6en2fF

Candidates can join the meeting from the link given below for customer service roles in Gurugram.

Role	International voice process
Experience	2–6 years
Qualification	Any Graduate
Date & Time	26 July, 1.30 PM – 3.30 PM
Microsoft Teams meeting ID	MS Teams Meeting ID: 432 074 914 4892 MS Teams meeting passcode: FP7TU99